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Old November 29th, 2007   #1
The Sweaty Lefty
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Default 2CoolTek: Legit or not?

2CoolTek

Anyone have any experience with them? I bought an OCZ Equalizer mouse from them on Nov. 23 and all I got was an email saying they got the money from my Paypal. Here was are on the 29th, and I haven't received a tracking number, or any indication that my order has been shipped.

Did I get scammed?



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Old November 29th, 2007   #2
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Default Re: 2CoolTek: Legit or not?

I think it's legit.
Overclockers.com---Vendor Review - 2CoolTek
2CoolTek.com - AboutUs Wiki Page
2cooltek.com - 2 Cool Tek




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Old November 29th, 2007   #3
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Default Re: 2CoolTek: Legit or not?

Well then, what could have happened? I email customer service, still haven't received a response... I'm keep you guys updated.



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Old November 29th, 2007   #4
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Default Re: 2CoolTek: Legit or not?

They seem to have good feeback on ResellerRatings.com also.
How long has it been since you e-mailed them? Give them like one full business day to reply to an e-mail...



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Old November 29th, 2007   #5
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Default Re: 2CoolTek: Legit or not?

Haha, yeah, I emailed them maybe 3 hours ago... give them a chance, right?



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Old November 29th, 2007   #6
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Default Re: 2CoolTek: Legit or not?

Quote:
Originally Posted by yellowhello View Post
Haha, yeah, I emailed them maybe 3 hours ago... give them a chance, right?
LOL Yes, be patient yellow. 1 to 2 business days is a normal reply time for an e-mail. If it's urging, give them a call. ;)




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Old December 3rd, 2007   #7
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Default Re: 2CoolTek: Legit or not?

Well, it's been like 3 days since I first emailed them, no response yet...

You think they went on vacation?



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Old December 3rd, 2007   #8
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Default Re: 2CoolTek: Legit or not?

look for a telephone number and call them







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Old December 3rd, 2007   #9
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Default Re: 2CoolTek: Legit or not?

it was the weekend, not a business day. Good luck sorting it out. I would definitely phone if you can, then you can get an answer straight away.




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Old December 3rd, 2007   #10
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Default Re: 2CoolTek: Legit or not?

Quote:
Originally Posted by yellowhello View Post
Well, it's been like 3 days since I first emailed them, no response yet...
Nor would I expect a reply this quick to an email sent on Friday. You typically aren't going to get responses from many vendors over the weekend, and as of right now, it's still early Monday EST, and even earlier in 2CoolTek's assumed time zone (Central, Minnesota).

FWIW, they have an excellent (albeit limited) ResellerRating.



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