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Troubleshooting Need help figuring out what went wrong? Wanna know where you screwed up?

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Old December 3rd, 2006   #1
 
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Default Sound Card Addition

Fixed a machine for a friend, new power supply and power button added.
When they hooked everything up sound wouldn't work, tried everything to get sound working, everthing showed it was working. Speakers worked fine in another machine.
So decided to add a sound card to machine, worked fine. Disabled all the sound on MOBO. Now when they restart computer sound is dead again. Check everything and Windows shows it as working but no sound out of speakers again. Restart and they work fine, but shutdown and next start they aren't working. Have to restart every time to get sound, never run into this problem before. Any clue what might be causing the problem?



HP/Compaq dx2200, 3.06Ghz Pentium4, 2-160 GB HDD,1.5 GHz DDR2, NEC_DVD_RW,HL-DT-ST RW/DVD, Cyborg Joystick, Acer 17" Monitor
Finally Added a Linux OS
Ubuntu 7.10 Now Learning it a different story.
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Added an Older Compaq 5000, 40G HDD for WINS
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Old December 3rd, 2006   #2
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We need more info. PC Specs, Mobo, CPU, Sound Card, OS, etc.

I am thinking it's probably a driver issue.




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Old December 3rd, 2006   #3
 
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Default INFO

I looked on the HP website and noticed this for your machine. It is dated November 2006

Microsoft Windows XP SP2 Universal Audio Architecture Update (Q888111)

I wonder if either this is causing the problem or maybe it needs to be installed. You can look in your control panel add/remove progs to see if Q888111 is already installed.

I wouldn't automatically install or delete it, but it is something to consider.

This is the main driver page from HP for your machine in case you didn't have it.

http://h18007.www1.hp.com/support/fi...e/64_6260.html



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Last edited by jph1589; December 3rd, 2006 at 06:20.
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Old December 3rd, 2006   #4
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JPH I don't think he is talking about the computer in his Sig. He is talking about a friends computer




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Old December 3rd, 2006   #5
 
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Quote:
Originally Posted by Hitman View Post
JPH I don't think he is talking about the computer in his Sig. He is talking about a friends computer
My bad........one of these days I'll stop typing until after I have coffee.



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Old December 4th, 2006   #6
 
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Quote:
Originally Posted by jph1589 View Post
My bad........one of these days I'll stop typing until after I have coffee.
My problem also, no coffee no brain funtion.
Will have to get the info on computer and get back to all.
Did find another thng about onboard sound, it needs "mmsystem.dll" installed before it will work so going to try that when go look at again.
Also found another sound card that I might put in if all other fails.
Well going to freeze while car warms up and get a little "work" done, maybe.



HP/Compaq dx2200, 3.06Ghz Pentium4, 2-160 GB HDD,1.5 GHz DDR2, NEC_DVD_RW,HL-DT-ST RW/DVD, Cyborg Joystick, Acer 17" Monitor
Finally Added a Linux OS
Ubuntu 7.10 Now Learning it a different story.
Finally able to move Ubuntu to its own HDD.
Added an Older Compaq 5000, 40G HDD for WINS
80 G HDD for Ubuntu 7.10
17" CRT
Mainly for Test Machine
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Old December 4th, 2006   #7
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That is an odd problem for sure. What sound card is it? Maybe try uninstalling and reinstalling the drivers. Also, make sure you have the most recent drivers available on the manufacturer's website.



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Old December 7th, 2006   #8
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Default Re: Sound Card Addition

I was thinking about this... I have noticed at random, my X-Fi simply doesn't work, no sound... I have go into the Device Manager, disable it and then enable it.. this fixes the problem for me so it may be a driver issue as well for your friend as well







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Old December 7th, 2006   #9
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Default Re: Sound Card Addition

Quote:
Originally Posted by screwballl View Post
I was thinking about this... I have noticed at random, my X-Fi simply doesn't work, no sound... I have go into the Device Manager, disable it and then enable it.. this fixes the problem for me so it may be a driver issue as well for your friend as well
driver problems are overlooked 80-90% of the time and thats usually what the problem is. before trashing, or calling hardware trash, ALWAYS check any kind of driver fix u can.
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Old December 8th, 2006   #10
 
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Default Re: Sound Card Addition

Tried disabling the sound on MOBO, and then enabled ,no such luck there. Reinstalled the sound card( no clue what it is nothing on it to tell who made it, had SN# but never looked for it in Google). Anyway OS picked it up and had sound, then the strange part. Plugged scanner into computer, USB plug&play, no sound. Reboot and and sound returns. Awful strange things happening on this computer.



HP/Compaq dx2200, 3.06Ghz Pentium4, 2-160 GB HDD,1.5 GHz DDR2, NEC_DVD_RW,HL-DT-ST RW/DVD, Cyborg Joystick, Acer 17" Monitor
Finally Added a Linux OS
Ubuntu 7.10 Now Learning it a different story.
Finally able to move Ubuntu to its own HDD.
Added an Older Compaq 5000, 40G HDD for WINS
80 G HDD for Ubuntu 7.10
17" CRT
Mainly for Test Machine
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