philips freevents x56 prob

[robbiebox361]

hi guys..i,ve a philips freevents x56 prob...switched back on..and it had crashed...i had made a recovery disk as told..but when loading in gets to 12% and says theres a file missing and tells me to abort...philips has saha hard disk..so booting off something else could be a prob .!!!.anybody got a backup for one of these,and does it work ???...any ideas.bobby ..plus i didnt know my rescue disk didnt work (till i needed it)who,s elses doesnt work ?????????

[Panda Man]

Your best bet is to contact Phillips and request a new Recovery disk after explaining that yours has failed. Either that or you could buy a new copy of windows.

Just to be clear, you made the backup disk? Did you format (if not, don't)?

[robbiebox361]

hi Panda Man. tnxs for reply.no just put disk in and machine did the process..as for philips,when i put the laptop in their search box .it came up with zero ...i can get disk off (tech guys,but its£30)and up to 28 working days delivery...dont see why i should have to fork this out..machine is only about 2 mnths old...my toshiba laptop,came with proper recovery disk,dont seewhy philips couldnt do it(for the price of a disk)...if anybody has link to philips laptop section..i would be grateful..bobby

[gvblake22]

I don't see anything on Philips' website about laptops...
Maybe try just a general support contact for something computer related?

[robbiebox361]

gvblake22.tnxs for reply m8..i couldnt find anything on philips either..went into my local currys,and they have told me to get in touch with tech guys..not very impressed withe customer support !!!!!!!!!!!!!

[deanch]

hi robbie ...i have re-booted with mine it works fine will send you a copy if your still in need

[mr.info]

Hey, just a quick note to let you know that PHILIPS does not make laptops. The laptops are actually made by Averatec and just branded with the PHILIPS name, thats why they are not listed on the PHILIPS website. I actually found that out when I called PHILIPS UK to enquire about the warranty, because I was bringing one back with me to Canada. That's one thing they don't tell you when you buy the laptop from PC World / CURRYS/ DIXONS UK , any how I returned the laptop and bought one off eBay for far less. I figured that either way I had no warranty so it didn't matter. You might want to check the Averatec website, you may find info there not sure if they will have anything . The only difference between the Averatec and the PHILIPS laptops is the PHILIPS units use Intel and Averatec use AMD.
The Averatec model that matchs the PHILIPS unit is 3715.


Hope this info is helpful.....


cheers

[deanch]

hi mr info.
what were your grounds for taking it back,
mine is getting really hot too hot to touch thats not right is it

[mr.info]

Hey deanch, I actually never opened the laptop when I bought it from PC World in the UK and it was still within the return period, so I returned it. Apparently only the Dixon group of companies sell PHILIPS Laptops, that's why if you go to other places you will never find it anywhere. I even checked on Tottenham Court Road in London, which I was told is where everyone goes for electronics, they told me the same thing. There are also some laptops that have the PHILIPS name that are made by TWINHEAD. You can do a search on google UK and find more info regarding this issue.

I also found out that if there is a problem/warranty concern with your laptop it's fixed by a third party repair shop that is linked to the Dixon Group. It never goes to PHILIPS, because like I mentioned before they do not deal with laptops.



As for your issue with the laptop getting hot, my X50 gets hot as well so I bought a laptop fan to help keep it cool.....it works OK. SEE LINK BELOW (I found this on ebay)

eBay: Portable Laptop Notebook Cooler Cooling Pad Stand 3 Fan (item 280108069992 end time Apr-24-07 19:54:31 PDT)



cheers

[deanch]

looks prety good whats the noise of the fans like