HP dv2000 Laptop woes - Blank screen and no video

[garetjax]

Hey all.

I have a friend who's dv2000 notebook is having problems. Yesterday, when the laptop was turned on, green, red, and yellow colors flashed all over the screen in a kaleidoscope pattern. My friend turned the laptop off, waited for a few moments, and turned it back on. This time, the screen remained totally black, but a continous beeping sound was heard. Once again, my friend turned the notebook off, waited a few minutes, and turned it back on. This time, there was no beeping sound, but the laptop screen remains black with no video.

I contacted HP, and was told to remove the battery, let the laptop sit for a few minutes then re-install it and turn the notebook on. This did not work, as there is still no screen output.

At this point, I am not sure what to do. The HP service guy I was chatting with said that my friend would need to get an onsite repair ticket submitted so a tech can come out and look at it. In the meantime, is there anything I can right now to maybe solve the problem my friend is having with the notebook?

Thanks!

[stinger608]

Damn man, that really sucks!!! By the sounds of it, I would venture to guess the onboard video card took a big dump

Not sure that there is anything that you could do to "temp" fix this problem.

[Capper]

I agree, it sounds like the graphics solution crapped out.

[meenkey]

HP fixed it for free for me it was a burned out MB, there BIOS it all crappy and wont turn the fan on in time to keep the MB cool... I like Free

HP Pavilion dv2000/dv6000/dv9000 and Compaq Presario v3000/v6000 Series Notebook PCs*-* HP Limited Warranty Service Enhancement*

[azianai]

Had that happen to my old ZD8k, was the GPU that crapped out @_@

[knowledgebanc]

HP Pavilion dv2000/dv6000/dv9000 Series Notebook PCs


HP Limited Warranty Service Enhancement

This service enhancement program is available in North America for 24 months after the start of your original standard limited warranty for issues listed below; otherwise your current standard limited warranty applies. Customers who already have a 24 month or longer warranty period will be covered under their existing standard HP Limited Warranty.

for systems with


The following symptoms apply to Pavilion dv2000 and Presario v3000 notebooks:

• The notebook does not detect wireless networks and the wireless adapter is not detected in the Device Manager.
• There is no video on the computer LCD panel or external monitor.

Follow this link to HP Website:

HP Pavilion dv2000/dv6000/dv9000 and Compaq Presario v3000/v6000 Series Notebook PCs- HP Limited Warranty Service Enhancement

Be well I hope this is not to late !

martin

[stinger608]

Great find Martin!!!!

And...................................

WELCOME TO HARDWARELOGIC!!!!!!!!

[knowledgebanc]

Thanks for the welcome... Glad to help...


be well, may God speed.

if you r a Devil Dog... then Semper FI...