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| Troubleshooting Need help figuring out what went wrong? Wanna know where you screwed up? |
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| | #1 |
| Stoopid Head Join Date: Mar 2007 Location: Pacific Grove, CA
Posts: 4,256
| OK, so it seems like I have a virus of some kind... It's an icon in the system tool bar (the one in the bottom right of Windows) and every so often it pops this up: AntispyGolden :: Cutting-Edge Anti-Spyware Protection <--***NOT LEGIT SITE*** I scanned my PC with AVG's scanner, SpyBot S&D, and with HijackThis!, And both AVG and SpyBot detected something bad, but they couldn't get rid of it. Here's the log from HijackThis!: Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe C:\PROGRA~1\Grisoft\AVG7\avgemc.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Online Image Add-on\icthis.exe C:\PROGRA~1\Grisoft\AVG7\avgcc.exe C:\WINDOWS\system32\RUNDLL32.EXE C:\Program Files\Online Image Add-on\icmntr.exe C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Windows Defender\MSASCui.exe C:\Program Files\OpenOffice.org 2.3\program\soffice.exe C:\Program Files\OpenOffice.org 2.3\program\soffice.BIN C:\Program Files\iPod\bin\iPodService.exe C:\Documents and Settings\yellowhello\Desktop\Core Temp.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\WINDOWS\system32\wuauclt.exe C:\Documents and Settings\yellowhello\Desktop\HiJackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKLM\..\Policies\Explorer\Run: [some] C:\Program Files\Online Image Add-on\icthis.exe O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user') O4 - Startup: OpenOffice.org 2.3.lnk = C:\Program Files\OpenOffice.org 2.3\program\quickstart.exe O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1189286829234 O22 - SharedTaskScheduler: hydria - {79cdca21-5055-4cae-b609-e1685ef55cf7} - C:\WINDOWS\system32\hymww.dll (file missing) O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe ...So I need to know how to get rid of this annoying thing! Any help appreciated! -Nate Intel Core 2 Duo E8400 + Thermalright Ultra 120 Extreme DFI Blood Iron P35-T2RL + Thermalright HR-05 IFX 2GB G.Skill 800MHz F2-6400PHU2-2GBHZ EVGA GeForce 8800GTS 320MB Silverstone Decathlon 650W Western Digital 250GB SATA II |
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| | #2 |
| Modder-ator | What is the "something bad" that Spybot and AVG's scanner detected? If it gave you a filename, you can just do a search on your machine for that file and try and delete it yourself. I've found it is better to remove these files in Safe Mode (especially if it is a worm). |
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| | #3 |
| With a pinch of insane! Join Date: Apr 2007 Location: England, 127.0.0.1
Posts: 623
| I looked through and did some research and found O4 - HKLM\..\Policies\Explorer\Run: [some] C:\Program Files\Online Image Add-on\icthis.exe I think thats the guilty exe |
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| | #4 |
| ako the pinoy Join Date: Jul 2006 Location: by the beach
Posts: 1,694
| check you control panel add/remove program if its installed there uninstall it and check C:\WINDOWS\system32\drivers\etc\, use a text editor to remove the following entries from the hosts file that is related to this *.exe / file ... Abit IP35-E C2D E6750 G0 @ 2.66ghz [TR Ultra120EX] EVAG 8800GTS [TR HR03] Corsair [2gbDual@800] 820GB HDD[120/200/500] Antec TP 550W Silverstone Temjin 09 Saitek Eclipse1 & Razer DeathAdder Windows Vista Ultimate 32bit |
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| | #5 |
| I don't know how to put this, but, I'm kind of a big deal. | Safe mode, safe mode, safe mode. For your HiJackThis log, there are some handy online auto-analyzers, including THIS ONE. IN short: C:\Program Files\Online Image Add-on\icthis.exe C:\Program Files\Online Image Add-on\icmntr.exe O4 - HKLM\..\Policies\Explorer\Run: [some] C:\Program Files\Online Image Add-on\icthis.exe |
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| | #6 |
| Join Date: Jul 2007 Location: Oregon, USA
Posts: 71
| Yeah definitely if your going to remove it do it in Safe Mode. Once you find out exactly what the virus is called Google it and see what they say about removing it. Seems to work for me every time. C2D E8400 3.0GHz Gigabyte GA-P35-DS3L Rev.2 Samsung 20x Burner Samsung 500GB Seagate 160GB ASUS HD 3870 512mb 4GB Corsair XMS2 DDR2 800 mhz PC Power and Cooling Silencer 610w Samsung 226BW 22" |
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| | #7 |
| T-Rex | Download SmitfraudFix http://siri.urz.free.fr/Fix/SmitfraudFix.exe Reboot into safe mode and follow instructions. |
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| | #8 | |
| Stoopid Head Join Date: Mar 2007 Location: Pacific Grove, CA
Posts: 4,256
| Quote:
...I'll try in Safe Mode and report back. Intel Core 2 Duo E8400 + Thermalright Ultra 120 Extreme DFI Blood Iron P35-T2RL + Thermalright HR-05 IFX 2GB G.Skill 800MHz F2-6400PHU2-2GBHZ EVGA GeForce 8800GTS 320MB Silverstone Decathlon 650W Western Digital 250GB SATA II | |
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| | #9 |
| Stoopid Head Join Date: Mar 2007 Location: Pacific Grove, CA
Posts: 4,256
| OK, so I'm pretty sure I fixed it... I booted into Windows in Safe Mode and manually deleted the files that One4 said were the problem and I haven't gotten a pop-up in the last few minutes (usually a pop-up would have popped-up by now) so I think I can safely say this virus is busted. Thanks all who contributed to this thread and helped me with my problem. ![]() Intel Core 2 Duo E8400 + Thermalright Ultra 120 Extreme DFI Blood Iron P35-T2RL + Thermalright HR-05 IFX 2GB G.Skill 800MHz F2-6400PHU2-2GBHZ EVGA GeForce 8800GTS 320MB Silverstone Decathlon 650W Western Digital 250GB SATA II |
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| | #10 |
| I don't know how to put this, but, I'm kind of a big deal. | Run your virus and spyware scans in safe mode too, just in case there are any hidden remnants lurking around. |
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