Help with Temperatures and Voltages Please

dough · October 21st, 2006

Hi People,

I originally sent this to Tyreal, who has provided excellent help to me and many others at another forum. I'm hoping to catch up to him here and very much appreciate the invitation to join this Forum.

Thanks to any and all who are able to reply to this question.
You help will be much appreciated.

Best Regards,
Doug

Hi Tyreal,
You may or may not recall that you helped me out, in July, with with your expertise in recognizing problems with Voltages and Temperatures.
I had posted an Everest quick report on a machine belonging to someone I was helping at another forum. I asked for some tutoring.
I did visit your website http://hardwarelogic.com/, but then got distracted with the demands of forum responding and home life. Since then, I've dumbed it through a couple of additional hardware problems, but now realize that my nearly "by guess and by golly" reading of temps and voltages is no way to travel and no way to advise others.
It's time for that Tutorial.
I'll post this request at your site as well, but thought I might catch you here at the Pit.
Here's a problem posted by a fellow somewhere in the Orient, at least he's 9 plus hours ahead of my California PST.
His original posted problem was that that his DVD/CD-RW wouldn't recognize a blank disk for writing, but would play both DVD and CD.
I had him Remove and redetect the Drivers, to no avail.
He had some malware problems that got cleaned up.
But there were still missing and corrupt OS (xp SP2) file problems.
I eventually got him walked through System File Checker and Chkdsk /r from his recovery console.
Still no joy with his Optical Drive.
There's a few other matters to clean up on that machine, but when I asked him to post the Temps and Voltages, it looked to me that problems there could be contributing to overall computer problems.
He's got:
AMD Athlon XP 1800+
Measured Clock Speed 1500 MHz
External Clock Speed 100 MHz
ASUS A7V8X-MX A7V8X-MX
512mb RAM
Seems like that small amount of RAM could be hanging him up for writing, especially because he has a ton of background applications and processes.
Would you help me figure out any problems with the Temps and Voltages.
To me, it's screaming - problems.
Temps may only be marginally too hot, but nevertheless - too hot.
Voltages seem - way off.
But that's what I'm asking for your help about.
Thanks,
Doug

Sensor Properties:
Sensor Type Winbond W83697HF (ISA 290h)
Motherboard Name Asus A7V8X
Temperatures:
Motherboard 35 °C (95 °F)
CPU 58 °C (136 °F)
Maxtor 6Y080L0 45 °C (113 °F)
Maxtor 6E040L0 46 °C (115 °F)
Cooling Fans:
Power Supply 4018 RPM
Voltage Values:
CPU Core 1.71 V
Aux 0.06 V
+3.3 V 3.30 V
+5 V 4.95 V
+12 V 11.17 V
-12 V 1.07 V
+5 V Standby 4.90 V
VBAT Battery 3.22 V
Debug Info F FF 54 FF
Debug Info T 35 58 255
Debug Info V 6B 04 CE B8 C3 C3 FF (01)

polobunny · October 21st, 2006

Voltages seems alright to me, probably a generic brand power supply.
As for the heat, this is hot. What his computer need is a good cleaning, I mean a phyical cleaning. Chances are dust is everywhere, blocking air from flowing thru.
If not, then his cooling is innaproriate. He needs to make an airflow, so if all fans are pulling air outside or all fans are pulling air inside then it's no good.

Judging from the CPU voltage, his core is probably a Palomino. To verify this he can download and run CPU-Z (www.cpuid.com/download/cpu-z-137.zip) and look at the information in the CPU tab, the code name value.

All palomino run hot, though optimally they shouldn't go over 55C under 100% load for safe operation. His hard drives are also hot, that's why I was thinking about dust cluttering ventilation. ;)

Last but not least, his thermal sensors could be wrong, so those temperatures could be all wrong. Same goes for voltage.

Panda Man · October 21st, 2006

Quote:

Originally Posted by dough

Hi People,

I originally sent this to Tyreal, who has provided excellent help to me and many others at another forum. I'm hoping to catch up to him here and very much appreciate the invitation to join this Forum.

Thanks to any and all who are able to reply to this question.
You help will be much appreciated.

Best Regards,
Doug

Hi Tyreal,
You may or may not recall that you helped me out, in July, with with your expertise in recognizing problems with Voltages and Temperatures.
I had posted an Everest quick report on a machine belonging to someone I was helping at another forum. I asked for some tutoring.
I did visit your website http://hardwarelogic.com/, but then got distracted with the demands of forum responding and home life. Since then, I've dumbed it through a couple of additional hardware problems, but now realize that my nearly "by guess and by golly" reading of temps and voltages is no way to travel and no way to advise others.
It's time for that Tutorial.
I'll post this request at your site as well, but thought I might catch you here at the Pit.
Here's a problem posted by a fellow somewhere in the Orient, at least he's 9 plus hours ahead of my California PST.
His original posted problem was that that his DVD/CD-RW wouldn't recognize a blank disk for writing, but would play both DVD and CD.
I had him Remove and redetect the Drivers, to no avail.
He had some malware problems that got cleaned up.
But there were still missing and corrupt OS (xp SP2) file problems.
I eventually got him walked through System File Checker and Chkdsk /r from his recovery console.
Still no joy with his Optical Drive.
There's a few other matters to clean up on that machine, but when I asked him to post the Temps and Voltages, it looked to me that problems there could be contributing to overall computer problems.
He's got:
AMD Athlon XP 1800+
Measured Clock Speed 1500 MHz
External Clock Speed 100 MHz
ASUS A7V8X-MX A7V8X-MX
512mb RAM
Seems like that small amount of RAM could be hanging him up for writing, especially because he has a ton of background applications and processes.
Would you help me figure out any problems with the Temps and Voltages.
To me, it's screaming - problems.
Temps may only be marginally too hot, but nevertheless - too hot.
Voltages seem - way off.
But that's what I'm asking for your help about.
Thanks,
Doug

Sensor Properties:
Sensor Type Winbond W83697HF (ISA 290h)
Motherboard Name Asus A7V8X
Temperatures:
Motherboard 35 °C (95 °F)
CPU 58 °C (136 °F)
Maxtor 6Y080L0 45 °C (113 °F)
Maxtor 6E040L0 46 °C (115 °F)
Cooling Fans:
Power Supply 4018 RPM
Voltage Values:
CPU Core 1.71 V
Aux 0.06 V
+3.3 V 3.30 V
+5 V 4.95 V
+12 V 11.17 V
-12 V 1.07 V
+5 V Standby 4.90 V
VBAT Battery 3.22 V
Debug Info F FF 54 FF
Debug Info T 35 58 255
Debug Info V 6B 04 CE B8 C3 C3 FF (01)

I could not possibly justify the voltage being that high.

Anyways, possible solutions:

Bad CD/DVD drive
Set for PIO mode rather then DMA. (doubt it)
Clean the laser lens (doubt it)

To check the mode of the drive, (XP right?) go to start, control panel, system, click the hardware tab, click Device manager, go to "ATA/ATAPI controllers" and select the primary channel. Go to advanced settings and select "Use DMA if available" in the drop-down menus. Do the same for the secondary channel.

I can't think of any other possible explanations

Also, welcome to the forums!

edit- Palomino's run at that voltage!? I can understand the heat, those things can withstand 90c last i checked, but the voltage is what concerns me.

polobunny · October 21st, 2006

Palomino's run at 1.75v, my dear.
You should know your K7 era better. :P

Yes, withstand and work great are 2 things. A Palomino will likely start to throttle at 60c-65c. Furthermore some boards will even take the discretion to shut down your computer at 65c, if they don't have the shutdown temperature option in the bios.

**drew and not u** · October 21st, 2006

1.75 is default on some of those cores, which makes sense considering the heat it's outputting. While high temperatures can be responsible for general instability, it wouldn't make sense that it would cause the drive to not detect certain media formats.

What operating system is he running, and does he have any sort of CD writing software installed? Windows XP should recognize writable discs. After checking Pandas suggestions. Pending that, if no CD writing software is present in the system, have him download and install CDBurnerXP. It is a free CD Burner utility. If none of this helps perhaps someone else will chime in!
good luck

Panda Man · October 21st, 2006

Quote:

Originally Posted by polobunny

Palomino's run at 1.75v, my dear.
You should know your K7 era better. :P

Yes, withstand and work great are 2 things. A Palomino will likely start to throttle at 60c-65c. Furthermore some boards will even take the discretion to shut down your computer at 65c, if they don't have the shutdown temperature option in the bios.

I have mine set to 60c myself! lol, I'm not very familiar with palomino's, so I'll your nub self take it. One thing - you can think of anything that might be screwing his optical drive over without the drive itself just being bad?

Quote:

Originally Posted by drew and not u

1.75 is default on some of those cores, which makes sense considering the heat it's outputting. While high temperatures can be responsible for general instability, it wouldn't make sense that it would cause the drive to not detect certain media formats.

What operating system is he running, and does he have any sort of CD writing software installed? Windows XP should recognize writable discs. After checking Pandas suggestions. Pending that, if no CD writing software is present in the system, have him download and install CDBurnerXP. It is a free CD Burner utility. If none of this helps perhaps someone else will chime in!
good luck

Check your post count!!!!

Also, RangerXLT8 has a post count of 404.

Anyways, I would actually recommend Deepburner. Had alot of luck with it in the past and its free. http://www.deepburner.com/?r=download

polobunny · October 21st, 2006

Quote:

Originally Posted by Panda Man

I have mine set to 60c myself! lol, I'm not very familiar with palomino's, so I'll your nub self take it. One thing - you can think of anything that might be screwing his optical drive over without the drive itself just being bad?

No, really it just seems to me like the drive partially died. Happens all the time. Most often the drive will start skipping then one day, POOF no more burning for you. Or POOF, won't read DVD's anymore.
As a last resort you might want to try to flash the latest firmware to it.

As for the K7, I have never even owned one. :flame:

Edit: Edit then Delete Panda Man.

Panda Man · October 21st, 2006

Quote:

Originally Posted by polobunny

No, really it just seems to me like the drive partially died. Happens all the time. Most often the drive will start skipping then one day, POOF no more burning for you. Or POOF, won't read DVD's anymore.
As a last resort you might want to try to flash the latest firmware to it.

As for the K7, I have never even owned one. :flame:

Edit: Edit then Delete Panda Man.

Got it. lol firefox crashed and burnt on me.

We need more info, like the OS and has it been doing it since he got it to really determine a solution.

Tyreal · October 21st, 2006

Those temperatures seem high for a processor running at that clock speed. As Polobunny said, it's probably clogged up with dust. Blow out the dust and maybe install an exhaust fan in there. That should clear any temperature problems.

Trying cleaning the lens or updating the drive firmware. It could also be a dying drive. I've had some dvd drives lose their ability to write in the past but still read cds and dvds.

**One4yu2c** · October 21st, 2006

Two things stand out to from the above description:

1) At 11.17V, that +12V rail is low. The ATX specification calls for a maximum +/- 5% tolerance in either direction, which would be 11.4V to 12.6V. And then there's fluctuation to consider, as well as load vs idle. When were those voltages measured, how were they measured (software or with a voltmeter), and do they fluctuate?

2) Problems with spyware immediately scream out 'RED FLAG!' While this may not necessarily be the case, if the infection was particularly bad, there could be remnants still lingering. I'd run HijackThis and post the results, as well as F-Secure's Blacklight utility to scan for rootkits. Finally, even if everything checks out, the infections and/or cleanups could have done some damage to the OS that are beyond repair. Don't know if this is an option or not, but he may want to consider backing up any important data and going with a fresh Windows installation.

October 21st, 2006	#1
dough Slow Learner Join Date: Oct 2006 Posts: 5	Help with Temperatures and Voltages Please Hi People, I originally sent this to Tyreal, who has provided excellent help to me and many others at another forum. I'm hoping to catch up to him here and very much appreciate the invitation to join this Forum. Thanks to any and all who are able to reply to this question. You help will be much appreciated. Best Regards, Doug Hi Tyreal, You may or may not recall that you helped me out, in July, with with your expertise in recognizing problems with Voltages and Temperatures. I had posted an Everest quick report on a machine belonging to someone I was helping at another forum. I asked for some tutoring. I did visit your website http://hardwarelogic.com/, but then got distracted with the demands of forum responding and home life. Since then, I've dumbed it through a couple of additional hardware problems, but now realize that my nearly "by guess and by golly" reading of temps and voltages is no way to travel and no way to advise others. It's time for that Tutorial. I'll post this request at your site as well, but thought I might catch you here at the Pit. Here's a problem posted by a fellow somewhere in the Orient, at least he's 9 plus hours ahead of my California PST. His original posted problem was that that his DVD/CD-RW wouldn't recognize a blank disk for writing, but would play both DVD and CD. I had him Remove and redetect the Drivers, to no avail. He had some malware problems that got cleaned up. But there were still missing and corrupt OS (xp SP2) file problems. I eventually got him walked through System File Checker and Chkdsk /r from his recovery console. Still no joy with his Optical Drive. There's a few other matters to clean up on that machine, but when I asked him to post the Temps and Voltages, it looked to me that problems there could be contributing to overall computer problems. He's got: AMD Athlon XP 1800+ Measured Clock Speed 1500 MHz External Clock Speed 100 MHz ASUS A7V8X-MX A7V8X-MX 512mb RAM Seems like that small amount of RAM could be hanging him up for writing, especially because he has a ton of background applications and processes. Would you help me figure out any problems with the Temps and Voltages. To me, it's screaming - problems. Temps may only be marginally too hot, but nevertheless - too hot. Voltages seem - way off. But that's what I'm asking for your help about. Thanks, Doug Sensor Properties: Sensor Type Winbond W83697HF (ISA 290h) Motherboard Name Asus A7V8X Temperatures: Motherboard 35 °C (95 °F) CPU 58 °C (136 °F) Maxtor 6Y080L0 45 °C (113 °F) Maxtor 6E040L0 46 °C (115 °F) Cooling Fans: Power Supply 4018 RPM Voltage Values: CPU Core 1.71 V Aux 0.06 V +3.3 V 3.30 V +5 V 4.95 V +12 V 11.17 V -12 V 1.07 V +5 V Standby 4.90 V VBAT Battery 3.22 V Debug Info F FF 54 FF Debug Info T 35 58 255 Debug Info V 6B 04 CE B8 C3 C3 FF (01)

October 21st, 2006	#5
drew and not u 4GHz or Bust Join Date: Feb 2006 Location: where do you friggin live?? Posts: 1,759	1.75 is default on some of those cores, which makes sense considering the heat it's outputting. While high temperatures can be responsible for general instability, it wouldn't make sense that it would cause the drive to not detect certain media formats. What operating system is he running, and does he have any sort of CD writing software installed? Windows XP should recognize writable discs. After checking Pandas suggestions. Pending that, if no CD writing software is present in the system, have him download and install CDBurnerXP. It is a free CD Burner utility. If none of this helps perhaps someone else will chime in! good luck P5K-E wifi/ E8400 @ 4.0 / Scythe Ninja Copper / 2GB Hyper-X DDR2-800 / 7800GT / Antec 1200 / Corsair HX-520 P5W DH Deluxe wifi/ E7200 @ 4.0 / 2GB Ballistix DDR2-800 / 7600GT (passive) / P180B / Seasonic SS-550HT / Zalman Reserator V2 Optiplex 755 / E2180 / 4GB DDR2 / 160GB HD / ATI HD 2400 Dual-ISP Network aim: drewandnotu \| Skype: drew-and-not-u Last edited by drew and not u; October 21st, 2006 at 17:42.

October 21st, 2006	#9
Tyreal Join Date: Jan 2006 Location: British Columbia, Canada Posts: 2,557	Those temperatures seem high for a processor running at that clock speed. As Polobunny said, it's probably clogged up with dust. Blow out the dust and maybe install an exhaust fan in there. That should clear any temperature problems. Trying cleaning the lens or updating the drive firmware. It could also be a dying drive. I've had some dvd drives lose their ability to write in the past but still read cds and dvds. I Like Watercooling. D-Tek Fuzion, MCP655, MCR220

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October 21st, 2006	#2
polobunny T-Rex Join Date: May 2006 Posts: 4,604 Blog Entries: 6	Voltages seems alright to me, probably a generic brand power supply. As for the heat, this is hot. What his computer need is a good cleaning, I mean a phyical cleaning. Chances are dust is everywhere, blocking air from flowing thru. If not, then his cooling is innaproriate. He needs to make an airflow, so if all fans are pulling air outside or all fans are pulling air inside then it's no good. Judging from the CPU voltage, his core is probably a Palomino. To verify this he can download and run CPU-Z (www.cpuid.com/download/cpu-z-137.zip) and look at the information in the CPU tab, the code name value. All palomino run hot, though optimally they shouldn't go over 55C under 100% load for safe operation. His hard drives are also hot, that's why I was thinking about dust cluttering ventilation. ;) Last but not least, his thermal sensors could be wrong, so those temperatures could be all wrong. Same goes for voltage.

October 21st, 2006	#10
One4yu2c I don't know how to put this, but, I'm kind of a big deal. Join Date: Jan 2006 Location: Land of the Lounge Lizards Posts: 2,551 Blog Entries: 3	Two things stand out to from the above description: 1) At 11.17V, that +12V rail is low. The ATX specification calls for a maximum +/- 5% tolerance in either direction, which would be 11.4V to 12.6V. And then there's fluctuation to consider, as well as load vs idle. When were those voltages measured, how were they measured (software or with a voltmeter), and do they fluctuate? 2) Problems with spyware immediately scream out 'RED FLAG!' While this may not necessarily be the case, if the infection was particularly bad, there could be remnants still lingering. I'd run HijackThis and post the results, as well as F-Secure's Blacklight utility to scan for rootkits. Finally, even if everything checks out, the infections and/or cleanups could have done some damage to the OS that are beyond repair. Don't know if this is an option or not, but he may want to consider backing up any important data and going with a fresh Windows installation.