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| Troubleshooting Need help figuring out what went wrong? Wanna know where you screwed up? |
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| | LinkBack | Thread Tools |
| | #1 |
| "...a happy ending" Join Date: Mar 2007
Posts: 324
| Hey, My step dad gave me a SATA HDD which seems to have failed some how. He wants me to recover it because there is a lot of important data on it. Neither windows nor the BIOS detects the drive. I tried running SpinRite on it, but it doesn't detect the drive either. The drive does get warm and it does spin up so the motor works. There are no signs of damage to the drive or the electronics. Does anyone know of any way I can recover the data from this drive? Or how I can make SpinRite notice the drive? I have not heard of anyone failing to recover data with SpinRite so if I can just get SpinRite to see the drive, it may be able to help. SpinRite does detect my working C drive however. I heard the "hard drive in the freezer" thing works because it gets the bits close together enough for the drive to be read but would it help me in this case? If so, for how long should I leave it in the freezer? Our freezer is very powerful. Turns a pool of chocolate into a frozen bar in a minute. If anyone has any suggestions, PLEASE PLEASE let me know!! -robodude666 |
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| | #2 |
| 5GHz 24/7 Join Date: Apr 2007
Posts: 1,132
| now that is one hellava freezer |
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| | #3 |
| "...a happy ending" Join Date: Mar 2007
Posts: 324
| Thanks It is a brand new frig, about 2 months old (maytag). But your wonderful comment does not help me with my problem :P |
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| | #4 |
| Foto Lord Join Date: Mar 2007 Location: Pacific Grove, CA
Posts: 4,351
| I'd say try it in the freezer for maybe a half hour and test it again. If it doesn't work, we'll have to think up something else. |
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| | #5 |
| "...a happy ending" Join Date: Mar 2007
Posts: 324
| Regular ziplock bag? Actually, we have no-name ziplock bags.... Would it make a difference? Do I need anything else like a cloth or foam to collect moisture around it? Does it matter that the drive is still warm? |
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| | #6 |
| "...a happy ending" Join Date: Mar 2007
Posts: 324
| Well, I had it in for about 38 minutes and it still isn't detected by SpinRite or the BIOS. Any other suggestions? |
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| | #7 |
| Functional Alcoholic | Some drive manufactures have diagnostic programs for their drives. Go on the manufacture website and see if they have such a program. Then try and run it. The main problem I see is that the bios isn't even picking it up. First I would make sure you have the most current bios. Then I would disconnect every drive in the system except for this HD, and see if the bios picks it up. Try every port on the MoBo. If still no dice, then see if you can RMA it, as long as it's still under warranty. |
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| | #8 |
| "...a happy ending" Join Date: Mar 2007
Posts: 324
| Seagate has like two diagnostic tools, but those sorts of tools only work if the HDD is detected and has a letter. This drive seems to only spin and do nothing else. Nothing detected it so far. I tested it on my Dell and on my new desktop, both with latest BIOS and neither worked. I tried every single port on the motherboard and I got same results, nada. It can't exactly be RMA'd since they will send you a new drive and not your data. Not to mention this is a 7200.7 and its warranty has expired. Do you guys think running it in an external enclosure would make a difference? I don't have an enclosure but someone on another forums said it might help. |
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| | #9 |
| Functional Alcoholic | I assume you have tried multiple cables, you might look at the drive, and see if the cable is getting a good connection. Could be some debris causing a poor connection. If nothing works, your drive is likely dead, and the data on it is gone. To recover the data (as you already know) you have to be able to at least see the drive. |
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| | #10 | |
| "...a happy ending" Join Date: Mar 2007
Posts: 324
| Quote:
I guess if it doesn't work, poop :( | |
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| Tags |
| drive, hard, recovery |
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