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| The Support Experience Share your experience with companies tech support/customer service. Get help from HL in dealing with companies. |
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| | #1 | ||||||||||||||
| I have a life
Join Date: Apr 2006 Location: New Jersey
Posts: 917
| WEll one of my four sticks of OCZ PC-6400 died on me so now I'm down to 3 sticks and 3gb of RAM. I initiated the RMA process and so far nothing to special has happened. They acknowledged the problem and I had to "comment" back my address and the info on the sticks for them to send me RMA instructions.. Frankly I am sick of computer parts dieing on me, in the last 3 months the following parts have died on me: Asus P5W DH(after a solid year of use), Gigabyte P35C DS3R. A Raptor 36, and now the 1 stick of memory and oh my nephew spilled a cup of water on my Microsoft Ergonomic 4000 series keyboard. But the keyboard is ok because that was an excuse to by a nice new Logitech wireless keyboard..... Quad Core Xeon 3210@2.8ghz GA-EP35C-DS3R 466FSB 2x1gb OCZ-1333 DDR3@1400MHZ Sapphire 4870 512mb GDDR5 2x Raptor 150 ADFD RAID 0--WD320YS RE 16mb Samsung SuperWritemaster 20x DVDRW X-Fi eXtremeGamer w\Logitech Z-2300 Silverstone OP650 54A 12v Rail Torture Rack--Custom Danger Den WCing | ||||||||||||||
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| | #2 | ||||||||||||||
| Eat from the right tree
Join Date: Oct 2007
Posts: 656
| Just be glad you did not buy Geil Ram. That stuff simply will fail. I had to RMA 3 times with them on different sticks ... twice on one set. 3rd failure I just tossed it. Oh ... and they were running spec and not overclocked. Main: 3ghzQ6600, Gemini2, IP35 Pro, PC 610W PSU, 4GB 6400, XP Pro, 500GB raid 0, 22" + (2)19" WS LCD's w/ Palit 9600 GT and Dual Core Notebook. Cambridge # 12 Portable, Rode Podcaster Fios-15mbs Server: 3.6ghzE3110 Big Typhoon, Gigabyte P35-DS4, 550VX PSU, 8GB DDR2 8000, XP 64, 320GB raid 0, (2) 19" WS LCD, XFX 9600GT, HT 550Pro, BoomTube Portable VidServer: 3ghzQ6600, Nirvana, BloodIron, PC 610W PSU, 4GB 6400, XP Pro, ATI, Bose Sound. Draft-N LanBox: IceCube, 3.6ghzE8400, HDT, EVGA mATX, PSU, 2GB, XP, XFX, 500Gb Sata. | ||||||||||||||
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| | #3 | |||||||||||||||
| Deus Sol Invictus
| Quote:
Argh, talk about bad luck. :S How was the RMA experience? ![]() If there is a final hour, let's hope for a higher power. One by one, and two by two, I have ammo, what about you? | |||||||||||||||
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| | #4 | ||||||||||||||
| Colonel Calamity
| if this is happening with all different parts then it may be time to get a new and higher rated PSU and a better surge protector for the power (minimum 2000 joules). ![]() Thanks HL and Corsair! My opinions are my own and not representative of this site or its members. | ||||||||||||||
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| | #5 | ||||||||||||||
| I have a life
Join Date: Apr 2006 Location: New Jersey
Posts: 917
| No My PSU is the Silverstone Olympia 650, well capable of powering this system. I need to be more careful with my hardware and not push it so hard. My surge Protector guarantees to cover a million dollars of equipment... Quad Core Xeon 3210@2.8ghz GA-EP35C-DS3R 466FSB 2x1gb OCZ-1333 DDR3@1400MHZ Sapphire 4870 512mb GDDR5 2x Raptor 150 ADFD RAID 0--WD320YS RE 16mb Samsung SuperWritemaster 20x DVDRW X-Fi eXtremeGamer w\Logitech Z-2300 Silverstone OP650 54A 12v Rail Torture Rack--Custom Danger Den WCing Last edited by RangerXLT8; March 1st, 2008 at 07:57. | ||||||||||||||
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| | #6 | ||||||||||||||
| Eat from the right tree
Join Date: Oct 2007
Posts: 656
| Polobunny - The RMA experience with Geil: They took a week after getting my RMA to test and affirm it was broken. They took another week to return my Item with a New replacement. Same for all 3 RMA's with them. Their service was a 6/10 ... but the issue is that they sold a bad product and they were aware of it. Cost me far too much it time and hassle ... I would not buy from them again unless they develop a better product and have seasoned proof of such. Corsair, Crucial, OCZ, Gskill, patriot and even A-Data are superior in every way. [I have used or currently have all of these in their top performance series.] GEiL rate below Kingston by a good measure. Cost of ram by the last option to RMA ... well it was in the $25 per gig range ... so I opted to just get Ram that did not waste my time anymore. [Theres was $305 for 2GB when I bought it at market peak] Main: 3ghzQ6600, Gemini2, IP35 Pro, PC 610W PSU, 4GB 6400, XP Pro, 500GB raid 0, 22" + (2)19" WS LCD's w/ Palit 9600 GT and Dual Core Notebook. Cambridge # 12 Portable, Rode Podcaster Fios-15mbs Server: 3.6ghzE3110 Big Typhoon, Gigabyte P35-DS4, 550VX PSU, 8GB DDR2 8000, XP 64, 320GB raid 0, (2) 19" WS LCD, XFX 9600GT, HT 550Pro, BoomTube Portable VidServer: 3ghzQ6600, Nirvana, BloodIron, PC 610W PSU, 4GB 6400, XP Pro, ATI, Bose Sound. Draft-N LanBox: IceCube, 3.6ghzE8400, HDT, EVGA mATX, PSU, 2GB, XP, XFX, 500Gb Sata. Last edited by Tech Geek Deluxe; March 1st, 2008 at 19:06. | ||||||||||||||
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| | #7 | ||||||||||||||
| Relativity is fun!
| That's why I like getting mushkin ram... even though I've had a bad set, the support forum they have there is top notch, and they're really helpful (if you ask, they'll probably tell you what to set every ram related option in your bios to... EVERY option, lol.) Then again, I've never had bad kingston ram either... mmm. e6300@3.33ghz|Asus P5k-e WiFi| 4gb OCZ ReaperX|2x 3870's|1.3tb storage space|MSI tv tuner. | ||||||||||||||
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| | #8 | |||||||||||||||
| I have a life
Join Date: Apr 2006 Location: New Jersey
Posts: 917
| Quote:
Quad Core Xeon 3210@2.8ghz GA-EP35C-DS3R 466FSB 2x1gb OCZ-1333 DDR3@1400MHZ Sapphire 4870 512mb GDDR5 2x Raptor 150 ADFD RAID 0--WD320YS RE 16mb Samsung SuperWritemaster 20x DVDRW X-Fi eXtremeGamer w\Logitech Z-2300 Silverstone OP650 54A 12v Rail Torture Rack--Custom Danger Den WCing | |||||||||||||||
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| | #9 | ||||||||||||||
| Colonel Calamity
| one problem... Muskin ram does not play well with Gigabyte boards... there is not a single Mushkin mention in the memory compatibility list for this EP35-DS3P (or any of the P35-DS boards) ![]() Thanks HL and Corsair! My opinions are my own and not representative of this site or its members. | ||||||||||||||
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| | #10 | ||||||||||||||
| Relativity is fun!
| Hmm, I've been running 4x1gb of mushkin em2-6400 ram (5-5-5-12) on my gigabyte p965 s3 without any trouble... even with a bit of an overclock. And I know this isn't an official list as put out by the mobo, but they have a pretty good list of what has worked for people, as far as what memory configuration and what board, located at Mushkin Support Forums :: View topic - Mushkin Ram and Motherboard Compatibility List (Unofficial). They list several p35 ds series mobos as working, so I wouldn't be surprised if there's some Mushkin ram out there that would work. e6300@3.33ghz|Asus P5k-e WiFi| 4gb OCZ ReaperX|2x 3870's|1.3tb storage space|MSI tv tuner. | ||||||||||||||
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