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| The Support Experience Share your experience with companies tech support/customer service. Get help from HL in dealing with companies. |
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March 6th, 2008
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| I have a life
 Join Date: Apr 2006 Location: New Jersey
Posts: 916
|  OCZ RMA WTH is going on? I mailed in my bad stick of DDR2, currently I'm operating with 3gb. So A day after they recieve my bad stick the RMA manager send me this email: Hello Bohdan, We have received your package; however we‘re having end of month inventory. We would like to inform you that the replacements will be shipped as soon as we‘re done with our inventory. We apologize for this exceptional circumstance; and we thank you for your consideration and understanding. We would like to continue our relationship with you in the future; we would thus greatly appreciate your understanding in this matter. Once again, we would like to apologize for the delay. Sincerely, xxxxxxxxx Edited to protect this guys identity. Honestly I don't care about their inventory. I want my stick of memory, this is no joke as Forum Wars has started and my scores are taking a hit!  Quad Core Xeon 3210@2.8ghz GA-EP35C-DS3R 466FSB 2x1gb OCZ-1333 DDR3@1400MHZ Sapphire 4870 512mb GDDR5 2x Raptor 150 ADFD RAID 0--WD320YS RE 16mb Samsung SuperWritemaster 20x DVDRW X-Fi eXtremeGamer w\Logitech Z-2300 Silverstone OP650 54A 12v Rail Torture Rack--Custom Danger Den WCing | ||||||||||||||
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March 6th, 2008
| #2 | ||||||||||||||
| Got Boost?
 Join Date: Oct 2007 Location: Canada
Posts: 198
| Re: OCZ RMA WTH is going on? They won't send it because when companies do inventory, they have auditors come in. I work for Goodyear Canada and it happens the same way here. Once inventory starts we can't ship out anything until it's finished and our final numbers have been given to the auditors. If we do ship it could actually screw up our counts. If that happens we could face a fine wuth the auditors when come to do their check of our inventory. I'm not sure exactly how it works but ultimately it's not just up to OCZ whether or not they can ship. E8400 @ 3.2Ghz Asus Maximus Formula 4GB OCZ Platinum PC-6400 EVGA Akimbo 8800GT - 1024MB WD Caviar SE 320GB 16MB Seagate Barracuda 320GB 16MB Antec 900 Case OCZ GameXstream 600w XP Pro Logitech z-5300e 5.1  | ||||||||||||||
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March 6th, 2008
| #3 | ||||||||||||||
| I have a life
Join Date: Apr 2006 Location: New Jersey
Posts: 916
| Re: OCZ RMA WTH is going on? Geez my email worked, they are shipping it out today. Quad Core Xeon 3210@2.8ghz GA-EP35C-DS3R 466FSB 2x1gb OCZ-1333 DDR3@1400MHZ Sapphire 4870 512mb GDDR5 2x Raptor 150 ADFD RAID 0--WD320YS RE 16mb Samsung SuperWritemaster 20x DVDRW X-Fi eXtremeGamer w\Logitech Z-2300 Silverstone OP650 54A 12v Rail Torture Rack--Custom Danger Den WCing | ||||||||||||||
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