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| The Support Experience Share your experience with companies tech support/customer service. Get help from HL in dealing with companies. |
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| | #1 |
| ako the pinoy Join Date: Jul 2006 Location: by the beach
Posts: 1,694
| i was wondering why DFI Blood Iron P35 was deactivated in their site Newegg.com - DFI BloodIron P35-T2RL LGA 775 Intel P35 ATX Intel Motherboard - Retail so i gave them a call, waiting time is about 1min30sec, i was greeted nicely by Mr.Maverick, then he was gladly entertain my questions: 1.Q:"why they did deactivated a couple of items which i would like to buy in next month?" A:"Sir, unfortunately the only reason we deactivate items was that such items are no longer being carried by the company and i have no access to inventory and marketing department" 2.Q:"would they be having those items anytime soon?" A:"I dont believe so Sir, once its deactivated they might, but not sure, be carrying newer versions of the item and be having them soon." they are really polite, RMA process is fast too, and delivery team up with UPS and FEDex is great never had problem with them. ![]() the sad part is i dont know if they will have the DFI BLood iron anytime soon or could be never. Abit IP35-E C2D E6750 G0 @ 2.66ghz [TR Ultra120EX] EVAG 8800GTS [TR HR03] Corsair [2gbDual@800] 820GB HDD[120/200/500] Antec TP 550W Silverstone Temjin 09 Saitek Eclipse1 & Razer DeathAdder Windows Vista Ultimate 32bit |
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| | #2 |
| I don't know how to put this, but, I'm kind of a big deal. | I'd bank on the latter. |
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| | #3 |
| ako the pinoy Join Date: Jul 2006 Location: by the beach
Posts: 1,694
| thats what i'm thinking if they didnt give an ETA or some notice most likely they are not carrying it nomore... Abit IP35-E C2D E6750 G0 @ 2.66ghz [TR Ultra120EX] EVAG 8800GTS [TR HR03] Corsair [2gbDual@800] 820GB HDD[120/200/500] Antec TP 550W Silverstone Temjin 09 Saitek Eclipse1 & Razer DeathAdder Windows Vista Ultimate 32bit |
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| | #5 |
| Join Date: Jul 2007 Location: Oregon, USA
Posts: 70
| Yeah I was looking at buying that instead of a P35-DS3L but they already deactivated it. C2D E8400 3.0GHz Gigabyte GA-P35-DS3L Rev.2 Samsung 20x Burner Samsung 500GB Seagate 160GB ASUS HD 3870 512mb 4GB Corsair XMS2 DDR2 800 mhz PC Power and Cooling Silencer 610w Samsung 226BW 22" |
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| | #6 |
| Colonel Calamity | I have seen this done before when a new revision is released, the old one gets deactivated for a few days to a few weeks until the new revision comes in. I ran into this issue when I went to order my current 965P-DS3 board, it was not a valid item anymore... waited a few days and the new ver3.3 were available and thats when I ordered it. I have also had fantastic RMA support from Newegg through the past few years. ![]() Thanks HL and Corsair! My opinions are my own and not representative of this site or its members. |
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| | #7 |
| ustjay oday itway | I found them on this site and entered a chat session with customer support. Micro Center Online - the center of .computer shopping He told me they were showing in stock for online shipping but numbered few and would probably be out of stock by the time they got to my order.They would be on back order for 5 to 7 days,untill restock.I cant see the item being completely discontinued so like stated above,probably just an upgrade etc. |
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| | #8 |
| Muse is Music Join Date: Mar 2007 Location: Pacific Grove, CA
Posts: 4,238
| Wow, that board had such a short shelf life... hopefully DFI will replace it with something better! Intel Core 2 Duo E8400 + Thermalright Ultra 120 Extreme DFI Blood Iron P35-T2RL + Thermalright HR-05 IFX 2GB G.Skill 800MHz F2-6400PHU2-2GBHZ EVGA GeForce 8800GTS 320MB Silverstone Decathlon 650W Western Digital 250GB SATA II |
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