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Old February 11th, 2008   #1
ako the pinoy
 
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Thumbs up Newegg is the best C.S.

i was wondering why DFI Blood Iron P35 was deactivated in their site
Newegg.com - DFI BloodIron P35-T2RL LGA 775 Intel P35 ATX Intel Motherboard - Retail so i gave them
a call, waiting time is about 1min30sec, i was greeted nicely by Mr.Maverick, then
he was gladly entertain my questions:
1.Q:"why they did deactivated a couple of items which i would like to buy in next month?"
A:"Sir, unfortunately the only reason we deactivate items was that such items are no longer being carried by the company and i have no access to inventory and marketing department"
2.Q:"would they be having those items anytime soon?"
A:"I dont believe so Sir, once its deactivated they might, but not sure, be carrying newer versions of the item and be having them soon."

they are really polite, RMA process is fast too, and delivery team up with UPS and FEDex is great never had problem with them.

the sad part is i dont know if they will have the DFI BLood iron anytime soon or could be never.



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Old February 11th, 2008   #2
I don't know how to put this, but, I'm kind of a big deal.
 
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Default Re: Newegg is the best C.S.

Quote:
Originally Posted by halutzparilla View Post
the sad part is i dont know if they will have the DFI BLood iron anytime soon or could be never.
I'd bank on the latter.



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Old February 11th, 2008   #3
ako the pinoy
 
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Default Re: Newegg is the best C.S.

thats what i'm thinking if they didnt give an ETA or some notice most likely they are not carrying it nomore...



Abit IP35-E
C2D E6750 G0 @ 2.66ghz [TR Ultra120EX]
EVAG 8800GTS [TR HR03]
Corsair [2gbDual@800]
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Old February 11th, 2008   #4
ustjay oday itway
 
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Default Re: Newegg is the best C.S.

Not good...I want that mobo for my next build soon....looks like I better hurry and get it elseware.



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Old February 11th, 2008   #5
 
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Default Re: Newegg is the best C.S.

Yeah I was looking at buying that instead of a P35-DS3L but they already deactivated it.



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Old February 11th, 2008   #6
Colonel Calamity
 
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Default Re: Newegg is the best C.S.

I have seen this done before when a new revision is released, the old one gets deactivated for a few days to a few weeks until the new revision comes in. I ran into this issue when I went to order my current 965P-DS3 board, it was not a valid item anymore... waited a few days and the new ver3.3 were available and thats when I ordered it.

I have also had fantastic RMA support from Newegg through the past few years.







Thanks HL and Corsair!

My opinions are my own and not representative of this site or its members.

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Old February 11th, 2008   #7
ustjay oday itway
 
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Default Re: Newegg is the best C.S.

I found them on this site and entered a chat session with customer support.

Micro Center Online - the center of .computer shopping


He told me they were showing in stock for online shipping but numbered few and would probably be out of stock by the time they got to my order.They would be on back order for 5 to 7 days,untill restock.I cant see the item being completely discontinued so like stated above,probably just an upgrade etc.



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Old February 11th, 2008   #8
Muse is Music
 
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Default Re: Newegg is the best C.S.

Wow, that board had such a short shelf life... hopefully DFI will replace it with something better!



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