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| The Support Experience Share your experience with companies tech support/customer service. Get help from HL in dealing with companies. |
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May 5th, 2008
| #1 | ||||||||||||||
| Stig's American Cousin
 Join Date: Dec 2006 Location: NY
Posts: 1,124
|  Intel RMA Was on the phone with intel for my E3110 RMA. Very helpful, just needed all the information on the stamp of the processor and the heatsink. Sent me an email with instructions, mailed the busted processor + heatsink (unused) packed back in retail packaging to them last week, they received it thursday, and shipped my replacement friday. 2 day air, departed UPS hub in Louisville Monday morning, arrived in Newark NJ hub tonight, should arrive at my door tomorrow. Very fast and no hassle. Thumbs up for Intel!     Cosmos 1000 Asus P5Q Deluxe E8400 TRUE 120 Extreme Black Edition W/ Yate Loon Fans 4GB G.Skills PC8500 2x2gb Seagate HD x 3 (2 7200.10 (320gb, 500gb), 1 7200.11 (1TB) Creative X-Fi Xtreme Audio 2 Visiontek HD4850 in Crossfire Acer P241W Windows Vista Ultimate x64 SP1 | ||||||||||||||
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May 5th, 2008
| #2 | ||||||||||||||
| The Final Word
 | Re: Intel RMA They are actually very nice....as is AMD.....considering how often they get screwed over by people who fry their processors intentionally. INTEL QX9650 ASUS Maximus Extreme 4GB DDR3-1600 Sapphire HD 3870X2 Danger Den Torture Rack (Custom W/C) Seagate 750GB HDD BFG ES 800W PSU | ||||||||||||||
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May 6th, 2008
| #3 | ||||||||||||||
| Colonel Calamity
 | Re: Intel RMA thats the tough part of doing business from their end... better to just replace it and then sell the fixable ones as "open box" or "recertified" to recoup some of their costs  Thanks HL and Corsair! My opinions are my own and not representative of this site or its members.  | ||||||||||||||
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May 7th, 2008
| #4 | ||||||||||||||
| Eat from the right tree
Join Date: Oct 2007
Posts: 650
| Re: Intel RMA azianai ... how did your E3110 Fry? Main: 3ghzQ6600, Gemini2, IP35 Pro, PC 610W PSU, 4GB 6400, XP Pro, 500GB raid 0, 22" + (2)19" WS LCD's w/ Palit 9600 GT and Dual Core Notebook. Cambridge # 12 Portable, Rode Podcaster Fios-15mbs Server: 3.6ghzE3110 Big Typhoon, Gigabyte P35-DS4, 550VX PSU, 8GB DDR2 8000, XP 64, 320GB raid 0, (2) 19" WS LCD, XFX 9600GT, HT 550Pro, BoomTube Portable VidServer: 3ghzQ6600, Nirvana, BloodIron, PC 610W PSU, 4GB 6400, XP Pro, ATI, Bose Sound. Draft-N LanBox: IceCube, 3.6ghzE8400, HDT, EVGA mATX, PSU, 2GB, XP, XFX, 500Gb Sata. | ||||||||||||||
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May 7th, 2008
| #5 | ||||||||||||||
| Stig's American Cousin
Join Date: Dec 2006 Location: NY
Posts: 1,124
| Re: Intel RMA honestly i have no clue, could be the bent pins on my MB, or that i put the VCore at 1.3 for like 2 hours @_@. It says on the box Max VCore 1.25, so maybe that did it. Cosmos 1000 Asus P5Q Deluxe E8400 TRUE 120 Extreme Black Edition W/ Yate Loon Fans 4GB G.Skills PC8500 2x2gb Seagate HD x 3 (2 7200.10 (320gb, 500gb), 1 7200.11 (1TB) Creative X-Fi Xtreme Audio 2 Visiontek HD4850 in Crossfire Acer P241W Windows Vista Ultimate x64 SP1 | ||||||||||||||
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May 11th, 2008
| #6 | ||||||||||||||
| Stig's American Cousin
Join Date: Dec 2006 Location: NY
Posts: 1,124
| Re: Intel RMA Just to follow up, even though its a little late (considering my sale thread) Intel's support really is #1 for such a big company. No hassle on the RMA at all. Mailed me a brand new processor after getting all my info, they even did 2nd day air UPS too! Almost made me feel bad goin ground to them, but i'm poor =P Cosmos 1000 Asus P5Q Deluxe E8400 TRUE 120 Extreme Black Edition W/ Yate Loon Fans 4GB G.Skills PC8500 2x2gb Seagate HD x 3 (2 7200.10 (320gb, 500gb), 1 7200.11 (1TB) Creative X-Fi Xtreme Audio 2 Visiontek HD4850 in Crossfire Acer P241W Windows Vista Ultimate x64 SP1 | ||||||||||||||
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| Tags |
| intel, rma |
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