The HardwareLogic Support Experience Forum

[Capper]

The HardwareLogic Support Experience Forum is our effort to get real world experiences from our members about any and every company you deal with. Please make sure to post the good with the bad, and when sharing your experience, be fair and honest (Don't pour water on your processor and get mad when they decline your RMA).

I'd like to see you guys post notes, emails, etc....and use your threads as kind of a diary about your experience....from the original issue to the resolution.

Also, if you need help mediating a problem, or getting the ball rolling, let us know, we have great contacts with most companies and can hopefully help you get a satisfactory resolution.

[Quakindude]

Does this include more than just hardware companies? Like online companies...NewEgg, Tigerdirect, etc?

[screwballl]

I just did one that involved both Tt and newegg

[Panda Man]

Me and Blake just posted about hard disk manufacturers at the nearly the exact same time. Coincidence? I think not! Rich is behind this, it's a conspiracy I tell you!!!!

And q-dude, go for it! It says companies tech and customer support after all ;)

[Capper]

Any and all tech support.....

I'd like to see individual threads for different experiences though....that way people aren't searching through 20 pages of posts and smart assed comments.

For new events, I'd like to see detailed logs like the one RAID made.

[halutzparilla]

i only have two Support service exp, one with Antec that went very well, and one with Gigabyte which left me with the same broken Mobo. but this idea is awesome, only problem is have two or three completely same Exp with same situations and same company, non the less its great idea...