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Old December 20th, 2007   #1
 
Join Date: Jul 2007
Location: Oregon, USA
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Default LCD monitor question

Hello I just bought a 226bw samsung 22" LCD off Newegg. Once I hooked it all up I noticed that there was a blue line runing top to bottom on the right side of the screen. Could it be dead pixels? If so then theres nothing I can do but send it back for a replacement?



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Old December 20th, 2007   #2
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Default Re: LCD monitor question

Does the line show up regardless of what is displayed on the screen? Sounds like these are actually "stuck" pixels, technically not "dead". You should still be eligible for a return/replacement from Newegg as they have an 8 dead pixel policy (you have to have at least 8 dead/stuck pixels). You can read more about their return policy HERE...

Quote:
LCD Display Return Policy

* Return for refund within: non-refundable
* Return for replacement within: 30 days
* There must be a minimum of 8 dead pixels to declare an LCD display defective and eligible for return.

Newegg.com sells many products such as Notebooks and Monitors that feature LCD (Liquid Crystal Display) screens. Newegg.com adheres to the dead-pixel policy that is observed by the majority of our manufacturers. In order to declare any product with an LCD screen "defective" and eligible for replacement or refund through any applicable Newegg.com Return Policy, there must be a minimum of 8 (eight) dead LCD pixels.



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Old December 20th, 2007   #3
 
Join Date: Jul 2007
Location: Oregon, USA
Posts: 77
Default Re: LCD monitor question

Yes it shows up all the time.. Never goes away.

So I guess I have to RMA it.



C2D E8400 3.0GHz
Gigabyte GA-P35-DS3L Rev.2
Samsung 20x Burner
Samsung 500GB

Seagate 160GB
ASUS HD 3870 512mb

4GB Corsair XMS2 DDR2 800 mhz
PC Power and Cooling Silencer 610w
Samsung 226BW 22"

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Old December 20th, 2007   #4
 
Join Date: Jul 2007
Location: Oregon, USA
Posts: 77
Default Re: LCD monitor question

This is a picture of what it looks like not plugged in.

Click the image to open in full size.



C2D E8400 3.0GHz
Gigabyte GA-P35-DS3L Rev.2
Samsung 20x Burner
Samsung 500GB

Seagate 160GB
ASUS HD 3870 512mb

4GB Corsair XMS2 DDR2 800 mhz
PC Power and Cooling Silencer 610w
Samsung 226BW 22"

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