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March 26th, 2008
| #1 |
 Join Date: Nov 2006 Location: Georgia, USA
Posts: 182
|  In Search of Remote Support Software..... Our company is using Zenworks by Novell for Remote Support, but it really doesn't work and/or they don't really know how to get it to work. They spent $20k for Novell which Zenworks was bundled. My question: Does anyone know of a Remote program that is low in cost but is an excellent solution for Remote Support and supports at least 3,000 computers? I've been providing support using NetSupport School on 35 computers and I'm not exactly sure how many computers can be supported using that software or the cost. I do know they have NetSupport Manager which would be more ideal, but the cost exceeds what the company would pay. Anyways, it would be nice if I could come up with a solution to provide to the boss.   AMD Athlon 64 Processor 4000+ Asus A8N-SLI Deluxe 4 GB DDR SDRAM 2 eVGA GeForce 7800 GT 256 MB 2 Seagate Barracuda 7200 (200GB each) Thermaltake Tsunami Windows XP SP2  |
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| remote, search, support |
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