Motherboard

[Cyberlon]

So my cousin a town over decided that he's tired as hell of his old gaming rig not keeping up with his game addictions, and shells out a couple hundred bucks on newer components. The motherboard he bought from tiger direct specifically says "no returns" so he just may be screwed with what I found when he asked me to come help him put the system together. I typically deal with AMD, but he got a mobo that takes a Celeron processor and when I look at the socket where the processor goes, it looks like there are several bent pins. This does not seem normal to me, and when we look up his mobo, the pics do NOT show pins that would seem to be bent over for any purpose. My question to the forum members here would be this then: have you ever seen computer stores repair this kind of damage, and is there any recourse with tiger direct if in fact the damage was prior to receipt?

[fps justin]

uhhh. wait, let me get this straight. You have a celeron and put the celeron in a mobo and the pins of the celeron are now all bent?

First question: Is it the proper socket for the proper cpu?

I don't think a retail store will give you a new one if you bent the pins. I'm not sure.

Secound Question: Did you get the mobo AND the cpu from tiger direct?

If you only got the mobo from Tiger direct and you bent the pins on your own cpu, i'm almost possitive tiger direct won't care.


EDIT:

Wait. After taking a secound look at the post, what i'm getting is this:

You bought a mobo from tiger direct and there are bent pins in the holes for the socket?

[Cyberlon]

Here is the link to the mobo:
http://www.msi.com.tw/program/produc...il.php?UID=712
the "socket" has pins that meet the pads on the bottom of the processor, not like an AMD processor.

[Tyreal]

It's socket LGA775. The pins are in the motherboard instead of the processor.

If the pins are bent, then either your cousin did it or if it arrived like that, there must have already been some damage. Either complain to Tiger Direct so you can return it or RMA it to MSI. I don't see why Tiger Direct wouldn't take it unless it was off a clearance rack.

[Cyberlon]

Yeah, I don't know if it was his fault or not, but I did notice that it took a couple of seconds to find the polarity marker for the processor to go in, I would have thought they would have made it painfully obvious. Not sure if I like this design or not, the HSF bolts through the mobo and doesn't have to tension the processor to the socket so that's a plus, but I'm just not sure about the way it works here.

[polobunny]

The CPU should look more or less like that:

It would be hard to confuse how to fit the processor in because of the "dents".

As for the pins, it's not exactly easy to go and bend socket 775 pins since they only meet the pads. I'm pretty sure it was bent before you and your cousin touched it, unless you poked them with a pen or something. :P

[Hitman]

I would call Tiger Direct. There is a diffrence between no Returns and no Exchanges.

[Blondie]

Tiger is 30 day, after which you are screwed. Just tried to get a digital camera exchanged, they weren't nice about it. I was 4 days over the 30 day time limit, which they wouldn't extend due to Christmas like most places.

[Hitman]

NEWEGG NEWEGG NEWEGG! oh did I mention NEWEGG?

[Quakindude]

Tiger Direct, even when they say no refunds/returns, will usually exchange a faulty mobo within the first 30 days. Now as to the bent pins, it's anyones guess if TD will notice these bent pins and tell you to buy a new one. I've not seen any thing on a Google search that even looks halfway decent for fixing the pins in the LGA775 socket. None of the pins should be bent. If the mobo came without a cover over the socket, it very well could have been damaged during shipping and handling.