Oh FFS! I igve the F@&! up

[polobunny]

Shouldn't the UPS protect the good anyway?

[Quakindude]

Some fancy POS the wife bought. The biggest problem here is the circuit breaker used by the original electrician. Evidently, it was very old and VERY NOT residential.

[drew and not u]

Well if the fault was in the wiring and your stuff on the other side of the UPS died, then that falls squarely under your UPS coverage.

[polobunny]

Originally Posted by drew and not u

Well if the fault was in the wiring and your stuff on the other side of the UPS died, then that falls squarely under your UPS coverage.

Yep. APC is one if not the largest manufacturer of UPS. Collect time.

[Quakindude]

Originally Posted by drew and not u

Well if the fault was in the wiring and your stuff on the other side of the UPS died, then that falls squarely under your UPS coverage.

Already talked to APC. When there's a fault in the house wiring created by either a faulty component plugged into the same circuit, or in the house wiring itself, there's no coverage for that.

[polobunny]

Originally Posted by Quakindude

Already talked to APC. When there's a fault in the house wiring created by either a faulty component plugged into the same circuit, or in the house wiring itself, there's no coverage for that.

They got that on paper?

[Quakindude]

Yep. Says it in my owners manual.

Sometimes, I wish I was dishonest. Seems like it would be a lot cheaper.

THIS POLICY DOES NOT COVER DAMAGES CAUSED BY USE OF NON-APC BATTERIES OR NON-APC ACCESSORIES WITH ANY APC PRODUCT OR ANY MISUSE, NEGLIGENCE, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE OR OTHER HAZARD.

The wrong type breaker causing damage to the house wiring and the unit falls under improper installation.

[polobunny]

Originally Posted by Quakindude

Yep. Says it in my owners manual.

Sometimes, I wish I was dishonest. Seems like it would be a lot cheaper.



The wrong type breaker causing damage to the house wiring and the unit falls under improper installation.

Yeah guess so. :/ Sucks man, sucks lots.

[Boy'nBlack]

I had a situation that was leading to this happening, and was asking Ron about it. When we were going through the house, it was obvious that what happened to you would have happened here. I had three earth grounds, the original going to an isolated water pipe, aluminum lugs in the circuit box, and the box really looks like a drunken monkey had been in it at some time.

But basically, if the ground sucks, nothing is going to trip. There's not a good reference for the breakers to know what's bad or not. And there's things like those aluminum lugs that heat up and cause fires and not trip a damned thing.

My situation had devices slowly drop off the map. Slowly, as in a month of moving in here. The only things really saved were the devices behind the UPS...my computers. I'm not exactly sure what's wrong with your wiring, but there's a viable explanation as to why a UPS wouldn't sense a problem, and I'm leaning to it not having a good ground reference to base a problem off of. All it can see is power or no power, and whether to switch to battery or not. Line quality is based of references, which it may have been blind too.

Now, that this leads back to the box is of great concern really. I say back to the box, because you have 115VAC and 220VAC equipment going south. Those are only common in one place, and that's the main box. Again...grounding is my speculation. You should have one very good earth ground. See if he can look around for more than one grounding spot. Most of the time they see the ground and not really speculate whether there's more hidden here and there. Should have one 6' rod shoved in the earth by the box. Often home improvement "gurus" have some idea to add more for some reason. Heck, they may even be going to some old antenna grounding rod or a lightning rod thinking that's the electrical common ground. It happens.

APC's disclaimer is full of holes, and really expected. They promise coverage based on a perfect world scenario. What's wrong with that is that they're selling us confidence in that the device will, generically, catch faults and not let your devices connected to them be harmed. Well, when any fault happens it's really not covered. I'd like to hear from one person that has actually been backed by UPS and/or surge suppressor coverages. I've been on the internet a long time, and have never seen one person getting a monetary backing from one not catching issues. After all, any fault would be exactly as Quakes going through here and falls under bad install. What other faults are there? Black out, fine. Brown out? Not their problem.

[Quakindude]

You know BnB, I was talking on the phone with the Electrician just a bit ago. I was telling him how ever since this happened, my 42" LCD TV is acting up. The first thing he said is that he will check all the grounds first thing in the morning.

Until then, I'm unplugging everything in the house to include this computer. I'm now down to the laptops and that's it. The desktop 780i died about 20 minutes ago.