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Troubleshooting Need help figuring out what went wrong? Wanna know where you screwed up?

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Old October 21st, 2006   #11
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Thanks People.

I'm impressed with the quality and quantity of feedback. Much appreciated.

Further information as requested:

The Temps and Voltages were obtained via Everest 2.20 (free)
Not under load.

Malware was removed in TomCoyote HJT Forum prior to this problem coming to my attention.

Here's a machine/software overview, via PCPitstop Full Tests
http://www.pcpitstop.com/pcpitstop/S...ASFWKDSFWSDSAC

Note: I'm already having him work on the obvious problems identified and recommended by the PCPitstop Full Tests.

Next, I'll be having him blow out the dust bunnies.

Question, would you people consider ASUS Probe more reliable than Everest. I can have him download and run it for a "second opinion."

He's a relative ****** owner/user and is in Asia, communicating in English as his second language, so I'm taking it slow and being as precise in my instructions as possible.

There's also a 9 hour time difference, so he won't be awake again for 4 or 5 more hours at the earliest.

Again, thanks for your assistance.
I look forward to enjoying being a Member here.
Doug
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Old October 21st, 2006   #12
 
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Quote:
Question, would you people consider ASUS Probe more reliable than Everest. I can have him download and run it for a "second opinion."
They should both read from the same temperature diode on the motherboard/cpu. If the motherboard is an ASUS, just too be sure, use ASUS Probe.




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Old October 22nd, 2006   #13
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First of all, jump in the Bios and shut down the damn CPU throttle!!!!!!!
If the CPU is shutting down, you will get all kinds of odd s**t.

Do that and then save, reboot and see what you have from there. If you are having temp probs, then I would look at the heat sink fan. It is most likly pluged up with dust, as I do believe Polobunny mentioned, and look at the chip set fans, or heat sinks as well. But most likly the problem is that the CPU is throttled down!
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Old October 28th, 2006   #14
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I know I'm late to this - but I thought I might throw in my 2 pennies. Swallow them with a grain of salt....

Quote:
Originally Posted by dough View Post

His original posted problem was that that his DVD/CD-RW wouldn't recognize a blank disk for writing, but would play both DVD and CD.
I had him Remove and redetect the Drivers, to no avail.
There are so many posibilities for this. Could be driver or firmware. COuld be not enough power from the PSU. COuld be failing drive (unlikley from how you describe it). Or, as it has happened to me a few times, XP's associations have been hijacked by burning software. So, for me, when a drop a (blank) DVD in the drive and open it in explorer - NADA - not recognizable. If I access through Roxio or Sonic, its not a problem. It was actually the Sonic install that started this

Quote:
There's a few other matters to clean up on that machine, but when I asked him to post the Temps and Voltages, it looked to me that problems there could be contributing to overall computer problems.
He's got:
AMD Athlon XP 1800+
Measured Clock Speed 1500 MHz
External Clock Speed 100 MHz
ASUS A7V8X-MX A7V8X-MX
512mb RAM
Seems like that small amount of RAM could be hanging him up for writing, especially because he has a ton of background applications and processes.
That amount of RAM is fine. If the HDD is full, he could have write problems, but it would happen upon burning, not during recognition. Keep in mind that many XP boxes were sold with 256 and run fine. In fact, some bargain boxes were sold with 128 early on.

Quote:
Would you help me figure out any problems with the Temps and Voltages.
To me, it's screaming - problems.
Temps may only be marginally too hot, but nevertheless - too hot.
Voltages seem - way off.
But that's what I'm asking for your help about.
Thanks,
Doug

Sensor Properties:
Sensor Type Winbond W83697HF (ISA 290h)
Motherboard Name Asus A7V8X
Temperatures:
Motherboard 35 °C (95 °F)
CPU 58 °C (136 °F)
Maxtor 6Y080L0 45 °C (113 °F)
Maxtor 6E040L0 46 °C (115 °F)
Cooling Fans:
Power Supply 4018 RPM
Voltage Values:
CPU Core 1.71 V
Aux 0.06 V
+3.3 V 3.30 V
+5 V 4.95 V
+12 V 11.17 V
-12 V 1.07 V
+5 V Standby 4.90 V
VBAT Battery 3.22 V
Debug Info F FF 54 FF
Debug Info T 35 58 255
Debug Info V 6B 04 CE B8 C3 C3 FF (01)
I'm not an AMD guy - but it seems to me that the CPU temp is rather high unless this is a load measurment. Even if it is under load, it seems a tad high.

Other temps.....

This isn't a laptop is it???? - lol - I guess not with 2 HDD's and that MB. Maxtor Drives run a tad hot - mine is at 122F right now.

Hmmm.....
I don't recall if voltages have a tolerance of .05V or 5%, but eitherway, you are a bit off on some of them - for sure the 12V rail.

Here is what I think - the PSU is weak. It could be that is bad or failing - or it may simply be weak and its being worsened by a heat problem - and maybe even the cause it. If the system was on the edge - they could feed into one another.

First, I would clean the thing out. Make sure there is no dust in it. Second I would insure that all fans were working. You never mentioned the Case fan. I would (if space permits) seperate the HDDs by one bay. If the person build his own, I would check into thermal paste. I've never had this problem, but I'm told it can dry up. Make sure the cables allow for air flow.

And then recheck. Even if things improve, its a temp fix - I still think a bigger (or better) PSU may be needed.

As for the optical - it is posible that the PSU is the problem - but have him/her try to access the drive via Nero, Roxio, Sonic, etc..... especially use the software that came with the drive (if any). I'm not sure the heat and voltage problems are related to the Optical problem. They should be delt with seperatly and see what pans out.

IMO

Hope thats helpful

Manta
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