Blue Screen error: Win32k.sys

[stinger608]

Originally Posted by supersingh

hey, im gettin that win32k.sys error also, but my computer does not even boot up. it goes blue screen during the bootup, and it does the same for safe mode also. any ideas on what the problem can be?

First welcome to HardwareLogic Supersingh!!!!!

As to the problem, it could be many things causing a no boot issue.
A signature with your complete system specs would help determine a possible problem. Such as, what brand of power supply are you currently using, brand and specs on the ram that you are using.
These are two very possible causes, along with something borked in your operating system. What OS are you using, XP, or Vista?

[Dave1218]

I've got a similar problem and I was wondering if you guys can help me out. I'm by no means an expert at all with any computer hardware stuff but if I need to open my computer up and mess with things I'll figure it out.

I'm getting the blue screen error right after the XP loading screen. The technical info is:

*** STOP: 0x0000008e (oxc0000005, oxbf803eb6, oxf77757c4, 0x00000000)

*** win32k.sys - Address BF803eb6 base at bf800000, datestamp 47e0e10

It's a Dell Inspiron 6000 laptop with all the stock stuff and I've had it for about 3-4 years. Any advice?

[gatorwp]

Originally Posted by Dave1218

I've got a similar problem and I was wondering if you guys can help me out. I'm by no means an expert at all with any computer hardware stuff but if I need to open my computer up and mess with things I'll figure it out.

I'm getting the blue screen error right after the XP loading screen. The technical info is:

*** STOP: 0x0000008e (oxc0000005, oxbf803eb6, oxf77757c4, 0x00000000)

*** win32k.sys - Address BF803eb6 base at bf800000, datestamp 47e0e10

It's a Dell Inspiron 6000 laptop with all the stock stuff and I've had it for about 3-4 years. Any advice?

I am getting the same error, and I am unable to reboot at all, safe mode brings up the same BSOD :(. It is a Dell XPS 410 running windows XP. Have 2 hynix 1GB 2Rx8 RAM sticks. Any help would be appreciated, thanks.

[LEENIS]

I am a computer tech with a few years of experience. I customer brought in a computer complained about spyware. I downloaded Bit-Defender, it found 42 viruses/Malware on the computer all were delete. Shut computer down. I replaced ram chip (256) with a 1 gig booted back up and BSOD WIN32k.sys. Same problem couldnt boot into anything. I figure the ram was bad or incompatable. So I switched the old back and rebooted same error. I tried other Ram nothing is working. I have tried changing slots nothing. So now I sit and can't boot into anything. From reading other post sounds like a OS Repair does nothing. And I am trying to avert reformatting as the customer will probably loose info. Any Info will be much appreciated!!!!

[Tech Geek Deluxe]

I have solved it by booting from an OS Disk ... like WinPE or bart PE ... or my Fav ... Tech182.

Cleaning the left over junk from spywares malwares, viruses, and greywares ... and overwriting the win32.sys file. [Registry editing is a must in order to remove legacy registry files.]

I'm sure there are a lot of variants to this prob and solutions ... however it has worked for me twice.

[drew and not u]

One thing I would try is running Memtest for a while to check the RAM. There are a variety of possible causes for this error.

[Hellreject]

First off, greetings to you all at the HL forums.

Now, onto the matter at hand.

A customer came in with a Dell computer a couple of days ago, which refused to boot. Now, I have managed to pinpoint the problem, which is this Win32k.sys BSOD.
After running two complete disktests which found no error on the HDD, and a 4h long Memtest86+ which found no errors, I am at my wits end. Have tried booting up from a PE cd, but that usually boots me out, tried entering the recovery console from a WinXP Pro cd, but I'm told that Windows can not load in files.

I wonder what's next. Any tips?

Oh yea, both the CD and the DVD drive seems to be fubar, only manages to boot from CD every second or third attempt. Dunno if this can be connected somehow but I seriously doubt it.

EDIT: About the recovery console thingy. Scratch that, i used a faulty XP cd. Tried a new one, got into the console now.

[Reloadron]

Before all else, welcome to the HL Forums!

Next, looking at your problem I would suggest you start a new thread. Provide as much additional information about the system as possible and any specific error codes. A BSOD like that can be rough to solve. I would not totally rule out those opticals as they can cause Windows to hang on boot and throw an error. Have you tried disconnecting them and seeing if you get a good boot?

Ron

[mcmillb1]

Originally Posted by Panda Man

I've seen this caused by two things

Faulty RAM

Bad windows installation


You'd better hope its the later :O

SOooooooo - I've had the same win32k.sys problem.

Machine is older (2003), and I installed an additional 1GB of RAM two weeks ago (went from 512MB).

No problems until two nights ago - Blue Screened - It suggested a Driver problem, and referred me to DELL - the Driver Reinstall program it referenced was no longer at that page.

Last night - same thing - this time the win32k.sys problem - and it referenced the RAM situation...

Thoughts? If there was a RAM problem, shouldn't it have happened right away (not two weeks later?)...

TIA!!

[gvblake22]

Computers are crazy beasts and can seem to throw a fit at seemingly any inconvenient time. Try running Memtest86+ to check for memory errors. Please list all of the components in your computer. Better yet, make yourself a signature please.
Welcome to HardwareLogic!